Store information

Seller

Eric SmildeLomanlaan 63-A, 3526 XC Utrecht, The NetherlandsKvK 76171736VAT NL003058919B51hello@ericsmilde.com

The prints

Every print is a giclée, printed by me in Utrecht on one of two Canson papers, whichever suits the artwork: Infinity Rag Photographique (210 g/m², cotton, smooth matte) or Photo Lustre Premium (310 g/m², a light sheen). Each print's page says which. The artwork sits inside a white border, and prints come without a frame.

Small colour differences between your screen and the paper are normal.

Shipping and damage

I ship to every country in the European Union. Shipping is free and always tracked (PostNL).

Prints are made to order and leave within 5 working days. Inside the EU, delivery usually takes 2 to 7 working days after that, and you get the track-and-trace link by e-mail.

If a print arrives damaged, mail a photo of it and the packaging within 14 days and I send you a new one.

Prices and payment

Prices are in euro and include 21% Dutch VAT and shipping. You pay up front through Mollie: iDEAL, card, Apple Pay, PayPal or Bancontact. Your order is confirmed by e-mail once the payment is in.

Withdrawal (14 days)

You can cancel your order within 14 days after you receive it, without giving a reason. Use the withdrawal form, or mail hello@ericsmilde.com with your order number.

Send the print back within 14 days after that, undamaged and in its packaging; the return postage is yours. I refund the full amount, with the same payment method, within 14 days after your withdrawal, and at the latest once the print is back with me.

Cancel an order →

Terms

These terms apply to every order in this store. The seller is Eric Smilde, a sole trader registered in the Netherlands (details above).

Your order is final once you have paid. You get a confirmation by e-mail with what you ordered, the price and a link to these terms.

Prints come with the statutory guarantee: if one is not what you ordered or arrives damaged, I replace it or refund you.

Questions or complaints: mail hello@ericsmilde.com.

Dutch law applies. As a consumer you keep the protection the law of your own country gives you.